For this purpose, pillows with good shape retention are best. However, in the event your product is deemed defective, we will take what you paid for the inspection and apply it towards the delivery charge for the exchange. You do so by placing a string on the mattresses’ surface and then measuring from the sag’s bottom to the string using a ruler. I am extremely dissapointed in this product and will not purchase again. The vast majority of mattress warranties include specific measurements that qualify as defective sagging. Finally, pull your steel measuring tape so it will extend a few inches from its housing. Some guides suggest putting pillows underneath the mattress itself, to help prop up areas that are sagging. This mattress is a hybrid. Remove all bedding from your mattress including sheets, pads and foam toppers. how to measure mattress sag for warranty. Rotate your mattress regularly to help avoid depressions from forming. A new Tempur-Pedic mattress is the ultimate in luxury. Part No 1167419 1 Cleaning Instructions and Warranty Cleaning Instructions and Warranty Invacare and Invacare Solace ® Foam Mattress Products 1 General 1.1 Symbols Signal words are used in this manual and apply to hazards or unsafe practices which could result in personal injury or property damage. An image of this is required. The quality is a very crucial factor. © Copyright 2020 Hearst Communications, Inc. A yardstick or ruler can be substituted for a steel measuring tape. How to measure your mattress for warranty processing. Their 100-night sleep trial allows you to test the mattress out at home, with free shipping to anywhere in the contiguous U.S. 2. How to measure body impressions. Mattress Firm: Mattress Firm Answers the Most Frequently Asked Questions and more about your warranty. 6. The mattress might be the incorrect firmness for you and mattresses older than 7 to 10 years are often worn out and don’t contain the same comfort and support technologies as new mattresses. Especially useful for all foam mattresses where there is no visible impression but when you lay down there is a noticeable difference and lack of proper support. This includes all parts of the mattress and foundation, and there’s no deductible. Usually this is the hip area. Mattresses aren’t cheap. At least that's what Mark Melrose thought when he bought a new mattress … Place the end of the tape so it touches the bottom of the sagging portion of your mattress alongside the string. Few claims are resolved in favor of the owner. When yours is still under warranty and you want to place a claim with the manufacturer, the extent of the sagging must be accurately measured. She also authored professional brochures. Though you might notice indentations of a lesser depth, they would not be covered unless they reached the 1.5″ level. For most warranties, this measurement is 1 inch or deeper. Secure one end of your string to the edge of your mattress with a strip of the painter's tape which does not leave a sticky residue on your fabric when it's removed. Place the end of your tape so it touches the bottom of your sagging portion of your mattress alongside your string. Mattress is outside of warranty period. Our research strongly suggests that in most cases you should not believe that your mattress will last the length of its warranty with regular, everyday adult use. Step 1 Lay mattress flat. Our warranty lasts 10 years from the day your Aviya mattress arrives in your home. This is the measurement the manufacturer needs. Make sure you have the correct mattress base: WORKS WITH boxsprings, platforms, and similarly designed bases 1) Measure the length and width of the depression on your mattress. For most manufacturers, the threshold is 1.5 inches, but for some, it’s 3/4th of an inch. Unlike the vast majority of our competition that will only honor your sag claim if it is over 2”, our sag warranty protects you from body impressions of 1” or greater. First of all, you need to remove all bedding from the mattress including pads, sheets & foam toppers. The inspector will measure for body indentation by stretching a string across the mattress and measuring the indentation with a tape measure. While most of the string rests on top of the surface of your mattress, it does not make contact where it crosses over the sagging portion. You also need to read the measurement on your tape where it intersects your string. I have been to dealer and they gave me paperwork and had to measure the sag.. Well that doesn't work because mattress comes up some so doesn't meet the level required for warranty. To measure the sagging depth, manufacturers often put a string or other straight line across the surface of the mattress, then measure from the string to the bottom of the sagging with a ruler. In selecting high quality materials and high density foams, our goal was to create a mattress that doesn't sag. Measure how deep any indentations are, and see if they’re deep enough for your warranty to cover. Its base is a layer of pocketed coils with quick motion response for fans of a bouncy feel. I’ll let you know at the end. 5. When the string is not pulled so it is taut, measurements won't be accurate. In this case, the warranty may not cover the full purchase price or replacement cost of the mattress. How deep a mattress must sag to be covered varies by company. A sagging mattress doesn't offer proper spinal support and can leave your back stiff and painful when you wake in the morning. Most of the string rests on top of the surface of your mattress and it does not make any contact where it crosses over your sagging portion. As a general rule, impressions of 1 inch or less are normal for an innerspring mattress, and 3/4 inch or less is to be expected with a foam mattress. Walk to the other side of the bed and gently pull the unsecured end of the string until it is taut. Most mattress warranties are for a length of 5, 10, or 20 years. This eliminates any possible wrinkles in the fabric that could cause the measurements of the sagging to be inaccurate. by | Nov 29, 2020 | 0 comments | Nov 29, 2020 | 0 comments Therefore, for you to return your mattress to be covered by warranty once you notice it has sagged, it needs to meet the above measurements. Mattress warranties will include a specific sagging depth; if the mattress sags below this threshold, then the manufacturer must replace the product free-of-charge. 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